I'm all for positive thinking, but my brave face is starting to slip | Coco Khan

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Seven months into lockdown, it’s impossible to trick the mind into thinking things aren’t rubbish when they patently are

One of my first jobs was flogging double-glazing appointments on the phone. The manager would walk around, pointing at his deranged forced grin as a reminder to smile when speaking. “Happiness is contagious,” he’d say. “If you smile, they smile, and if they smile, they spend.” So even though my hands trembled as I lifted the receiver, I forced a smile, and kept it even when my cheeks hurt.

 

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