The tricky customer then messaged banking details across and requested that Baxter send him $4,700 AUS ."My son is an English teacher so the lack of grammar and full-stops alerted me," Mr Baxter told the"I first contacted ANZ's customer help line but I was told it wasn't related to the banks activities and there was nothing that they can do.
"I thought it was an opportunity for the bank to close or freeze the account and even investigate the funds it has received." Baxter said that a customer service employee declined to take the scammer's details and hung up the phone when he asked to speak to someone more senior. "It all raises the issue of what responsibility a bank facilitating fraud has in a situation like this.," Baxter wrote on Twitter.
"They clearly profit from the fraud, provide the resources to enable it, and refuse to act even when offered evidence.""We were made aware of the issue and our teams promptly took steps to address it, including placing restraints on the account," a spokesperson said.Read More on The Sun
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