James is originally from Liverpool, where he was a bin man before he became a plumber in 1998. He has been running Depher - Disabled & Elderly Plumbing and Heating Emergency Repair - as a not-for-profit plumbing company since March 2017.
"There are too many elderly and disabled people suffering in silence," he explains."They don't like asking for help. They don't want to be a burden.Speaking to the BBC, James says the company's work"stops them getting into debt" and helps them regain an independence they fear they may lose"if they think they can't afford repair costs".
BBCWorld Omg I feel like a superstar today. hot yoga and kegels
Restores our faith in humanity Declan!
What a great guy
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