Fury over civil service's WFM phone line hell

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Fury at civil service's WFH phone line hell

People are being placed on hold for two hours while contacting civil servants. One NHS radiographer had to take four days annual leave to talk to the tax man. A Daily Mail audit over the course of two days found wait times and poor service.

People are being placed on hold for two hours while contacting civil servants. One NHS radiographer had to take four days annual leave to talk to the tax man. A Daily Mail audit over the course of two days found wait times and poor service

 

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The times in your pic seem pretty normal eve pre-covid

DM talking bollox again. Folk have always complained about getting through

The IT in the civil service is ancient and underfunding and resourcing pitiful.

It’s always been like this. Nothing to do with wfh. It’s years of underfunding

Why do you keep Lying. Meanwhile… CostOfLivingCrisis Partygate PartygateCoverup

Sub-contract the entire civil service to Rwanda.

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