Did the NHS Covid helpline fail hundreds of families?

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Hundreds of people believe the 111 helpline failed their relatives. Now the Guardian’s David Conn reports that they are demanding a full inquiry into the service

When the coronavirus outbreak hit in March, the NHS feared hospitals could be overwhelmed and so patients with suspected symptoms were directed to call the designated 111 helpline. Call volumes were massive and waiting times were often over an hour.

 

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When the US President and the US Senate fail to do their job, the whole government structure starts to crumble. That is why 45’s biggest lie is his motto “make America great again” when it should have been “destroy America”.

Would prefer to read about it. Would prefer to see numbers printed

Of course it did as I experienced it. Useless system.

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