Defrauded, but forced to choose between a bank offer and a final ruling by the Financial Ombudsman Service.Defrauded, but forced to choose between a bank offer and a final ruling by the Financial Ombudsman Service.An elderly relative was defrauded of their life savings – over £800,000. After exhausting the complaints process with the bank, which offered no compensation, we referred our case to the Financial Ombudsman Service.
I guess there's no harm in asking for an Ombudsman's final decision - you don't have to accept it if it's not what you want and it's not binding on anyone if you reject it. It might also be handy in any subsequent court case, if the bank refuses to pay out
When I was Defrauded of my divorce settlement the ombudsman did not want to KNOW.
Хоть здесь говорят правду
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