Rebekka Jane, who runs Bankhouse Diner & Bar in Stafford, hit back after getting a one star review
She’s had parasols stolen, two sets of customers doing a runner and a Google review complaining about the environmentally friendly boxes their food was served in. He complained that the size of the meal was ‘terrible for the price’ and said his eight-year-old daughter could eat more than he was given.Responding on Google, Rebekka said: ‘I really do wish people would mention these issues there and then rather than using this platform to publicly try and harm our business.
In an update, she added: ‘I now know this customer has a breakfast sandwich – cost £6. Apparently he was annoyed that it wasn’t served with baked beans… it’s not even served with beans! ‘We’ve also had two unhelpful reviews on Google. One guy was upset he didn’t get beans and apparently they had to go to McDonald’s as they were still hungry.
What you see is what you get
Can understand customers not complaining directly to this business as you can only imagine the rant you would receive....dont go out for a breakfast to get abuse when complaining.
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