Your call is important to us, please hold... for 3 minutes max, Spain says

  • 📰 TODAYonline
  • ⏱ Reading Time:
  • 7 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 6%
  • Publisher: 99%

Singapore Headlines News

Singapore Latest News,Singapore Headlines

MADRID — Exasperated by hanging endlessly on the telephone to speak to a human being at a call centre? Spain aims to end the anguish by requiring companies to attend to customers within three minutes.

The government has approved a draft bill setting the three-minute limit and giving consumers the right to be attended by a person, not a chatbot, consumer rights minister Alberto Garzon said on Tuesday .

Utilities and basic service companies will have to respond to client complaints within two hours, the minister said.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 1. in SG

Singapore Latest News, Singapore Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Your call is important to us, please hold ... for 3 minutes max, Spain saysMADRID: Exasperated by hanging endlessly on the telephone to speak to a human being at a call centre? Spain aims to end the anguish by requiring companies to attend to customers within three minutes. The government has approved a draft Bill setting the three-minute limit and giving consumers the right to b
Source: ChannelNewsAsia - 🏆 6. / 66 Read more »

Your call is important to us, please hold ... for 3 minutes max, Spain saysMADRID: Exasperated by hanging endlessly on the telephone to speak to a human being at a call centre? Spain aims to end the anguish by requiring companies to attend to customers within three minutes. The government has approved a draft Bill setting the three-minute limit and giving consumers the right to b
Source: ChannelNewsAsia - 🏆 6. / 66 Read more »

US will not send Ukraine rocket systems that can reach Russia, says BidenWASHINGTON: The United States will not send Ukraine rocket systems that can reach into Russia, President Joe Biden said on Monday (May 30). The comments followed reports that the Biden administration was preparing to send advanced long-range rocket systems to Kyiv for its fight against Russia. \u0022W What if they place them right at the border smlj logic, when the ukraine troops also did fire into russia borders. but since its a war, its fair that ukraine can fire into russian territory as long as it is not civilian areas.
Source: ChannelNewsAsia - 🏆 6. / 66 Read more »

Tsai says US National Guard planning 'cooperation' with Taiwan militaryTAIPEI: The United States is planning on \u0022cooperation\u0022 between its National Guard and Taiwan\u0027s military, Taiwan President Tsai Ing-wen said on Tuesday (May 31), deepening security ties in the face of what Taipei\u0027s government complains is a rising threat from China. The United States is Chinese-claimed Taiw
Source: ChannelNewsAsia - 🏆 6. / 66 Read more »

Tsai Ing-wen says US National Guard planning 'cooperation' with Taiwan military
Source: STForeignDesk - 🏆 4. / 71 Read more »