REUTERS: US airlines are extending loyalty programme benefits and status into 2021 for members homebound because of the new coronavirus.
Delta Air Lines Inc is extending its SkyMiles Medallion Members' status as well as the expiration dates for upgrade certificates and travel vouchers. Airlines are also offering waivers on change fees, and in some cases refunds, for travel booked in the next month or two. Terms and conditions vary by airline.The US Transportation Department has told airlines they must refund tickets for flights that they cancel, or make a significant schedule change that passengers do not accept, following a rising number of consumer complaints and inquiries.
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