On Thursday, the National Labor Relations Board will tally ballots from employees at three stores in the area. Baristas and shift supervisors there are seeking to join Workers United, an affiliate of the Service Employees International Union. They need a simple majority of votes cast for each store to win at that location.
Baristas said that adds to those other stores' burdens, but the company said such shifts do not necessarily lead to overflows in other stores. "We respect the process that is underway and, independent of any outcome in these elections, we will continue to stay true to our Mission and Values," Starbucks Chief Executive Officer Kevin Johnson told employees in a letter on Tuesday.
A Starbucks spokesman said the company is constantly updating its app based on employee and customer feedback.Moore and other employees interviewed by Reuters said they are not opposed to tech in principle but want more of a say in how it is developed and deployed in stores. The mobile order app"completely changed what it means to be a barista," said Danka Dragic, a shift supervisor at one Buffalo area store.
A Walmart spokesperson said the app eases aspects of work including scheduling, clocking in and communication for employees.
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