Starbucks, Amazon team up to open cashier-less store, cafe in NYC

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The team-up is part of the ongoing COVID-19 era trend to leverage technology in favour of human contact to expedite requests.

The new Starbucks Pickup, located at 59th Street between Park & Lexington Avenue, is set to open to the public on Thursday, November 18th. The retail experience uses the order ahead feature on the Starbucks app and Amazon Go’s Just Walk Out technology to create a touch-less experience, the companies announced on Thursday.

The two powerhouses are teaming up to create "a common vision to provide innovative in-store experiences that are centered on the customer,” Dilip Kumar, Amazon's VP of physical retail and technology, said in a statement. In order to enter the Amazon GO market and the store's lounge area, they must scan the "In-Store Code" in the Amazon Shopping app, Amazon One or a credit card. Once consumers enter the location, they can shop the market like any other Amazon Go location, grab their Starbucks mobile order and leave — or choose to stay a while.

 

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