Singapore's United Overseas Bank pilots Microsoft's AI-driven productivity tool

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UOB has taken the lead in piloting Microsoft's AI-driven productivity tool, the Microsoft 365 Copilot, to improve productivity and engagement among its consumers.

Singapore, United Overseas Bank, UOB, Microsoft, AI, Productivity, Engagement, Customer Experience, Machine Learning, Technology

Singapore's United Overseas Bank (UOB) has piloted Microsoft's AI-driven productivity tool, the Microsoft 365 Copilot, to improve productivity and engagement among its consumers. UOB has been using AI and machine learning technologies to enhance customer experience and operational efficiencies. The Microsoft 365 Copilot integrates within common Microsoft applications and combines large language model capabilities with UOB's data for secure and privacy-compliant functionality.

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