Singapore malls increasingly turning to experiences and activities for repeat customers

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SINGAPORE - With the disruption posed by e-commerce, retail malls in Singapore are rapidly evolving beyond mere sales to introduce experiential- and activity-based concepts to entice returning customers, said a new paper by real estate consultancy Edmund Tie.. Read more at straitstimes.com.

SINGAPORE - With the disruption posed by e-commerce, retail malls in Singapore are rapidly evolving beyond mere sales to introduce experiential- and activity-based concepts to entice returning customers, said a new paper by real estate consultancy Edmund Tie.

Ong Choon Fah, Edmund Tie's chief executive said:"Online commerce has given consumers an unprecedented luxury of choice and convenience through social shopping, peer-to-peer influence and round-the-clock access to vast repositories of information. For instance, Funan Mall which reopened in June this year, offers a rooftop Urban Farm, rock-climbing facilities, and an indoor cycling track among other flagship brands."From a nondescript lineup of IT stores, Funan has evolved far beyond a hangout for techies to become a vibrant space where shoppers, families and hobbyists can shop, eat and play," Edmund Tie said.

In addition, Edmund Tie said that pop-up retail, which originally served as testbeds for new products or e-businesses taking a leap into brick-and-mortar, is now fast gaining traction even among established brands, and offers another avenue through which physical retail can attract footfall.

 

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goods can go online but not services

Bad idea...many shops in Funan already struggling despite place look busy. Patrons drop by indulge their activities or sports w/o spending much time on shopping or...maybe they do...but ocassionally

Never let online companies like AMAZON in Singapore! it will kill all those nice malls. Learn from USA!

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