NUHS hotline back in service after outage of about an hour

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NUHS hotline back in service after brief outage

SINGAPORE – A hotline used by the National University Health System is back in service after an outage of about an hour on Saturday morning, with patients advised to use the OneNUHS app or e-mail to manage appointments.

In several Facebook posts on Saturday, various hospitals under NUHS said the 6908-2222 hotline was unable to receive calls.An update at about 11.50am said the call centre service had been restored.They include NUH, Ng Teng Fong General Hospital, Jurong Community Hospital, Alexandra Hospital, National University Heart Centre and Jurong Medical Centre.

Polyclinics under National University Polyclinics in Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer and Queenstown were also affected.During a subsequent check at noon, an automated voice directed the caller to press certain numbers depending on the specific queries they had.Patients can send in their e-mails about appointments to

 

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