Mum from Greece stranded with toddler at Changi Airport complains about the service & COVID travel experience - The Independent Singapore News

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“... Athens airport shut down so @flyscoot had to cancel their flight. You choose to use a budget airline with a toddler in tow. Why are you blaming everyone but yourself? Don't abuse Asian hospitality.” — Netizens

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found for her family “after making a big fuss here and calling the Italian embassy.”

She added, “Two more days to go, but at least we have a bed and a shower available now. And, trolls, please get out of here.” Singapore Airlines did respond to Ms Caselli’s tweets with an apology and explaining that the airport hotels had been full, as well as asking her to “continue liaising with our colleagues from Scoot should you require any further assistance.”Some Twitter users were sympathetic toward Ms Caselli and her toddler’s plight.

However, some pointed out that she had chosen to travel on a budget airline during a pandemic, and pointed out that she had to be aware of the risks involved.

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