SEOUL: Some owners of Hyundai Motor's Kona electric vehicles say the South Korean automaker is bungling a major recall with delays and poor communication, and risks losing buyers as it targets the No.3 spot in the fast-growing sector.
Owners who spoke to Reuters declined to give their full names, citing concerns about privacy and a potential backlash from Hyundai. But the lack of clarity has led owners to turn to social media to air their frustrations and to seek compensation. "Hyundai should be straightforward with its consumers and let them know what's going on - whether or not battery sourcing has been difficult," Lee said, noting competition in the EV market is getting fiercer."If Hyundai falls behind on this EV race, that would be problematic. In that sense, they should review how they treat their customers."
The 75,680 Kona EVs affected by the recall account for nearly 70per cent of the 111,000 units sold over the past three years in Hyundai's major markets of United States, Europe and South Korea.
This is just the Reuters article, shame!
Oh no weren't they gonna open an electric car factory here in Singapore
this is gonna hurt their sales
shit happens
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