JPMorgan announces coronavirus relief package for customers

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JPMorgan Chase & Co Chief Executive Officer Jamie Dimon said on Monday the bank would extend benefits to customers who have been hurt by the ...

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JPMorgan Chase & Co Chief Executive Officer Jamie Dimon said on Monday the bank would extend benefits to customers who have been hurt by the ongoing coronavirus crisis by introducing measures such as waivers for late fees and a 90-day grace period for mortgage and auto loan payments.

FILE PHOTO: A J.P. Morgan logo is seen in New York City, U.S., January 10, 2017. REUTERS/Stephanie KeithREUTERS: JPMorgan Chase & Co Chief Executive Officer Jamie Dimon said on Monday the bank would extend benefits to customers who have been hurt by the ongoing coronavirus crisis by introducing measures such as waivers for late fees and a 90-day grace period for mortgage and auto loan payments.

In his annual letter to shareholders, Dimon also highlighted several challenges that the largest U.S bank is currently facing, saying that the bank's call centers have struggled in the current environment, with many of them effectively shutting down due to local restrictions.

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