Japan Home ‘shocked and distressed’ after selling ‘used’ thermometer

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A customer said she found the words “Tiffany Lim” and “3J33” scribbled in blue ink on one of two digital thermometers she bought Saturday from Japan Home’s outlet at the Compass One shopping centre.

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A home essentials chain said today it was “shocked and distressed” to learn that it might have sold a used digital thermometer to a customer at its Sengkang outlet.

“Whether it be a case of deliberate tampering or sabotage prank, we are determined to find out at which point of the supply chain the tempering occurred, and if possible trace any evidence to the culprit,” it said. According to Teo, she found the words “Tiffany Lim” and “3J33” scribbled in blue ink on one of two digital thermometers she bought Saturday from Japan Home’s outlet at the Compass One shopping center. Teo returned to the store the next day and obtained a refund for both items.

In her online complaint, she urged netizens to be more careful when buying things from the chain. She did not say if she had checked if the other thermometer she purchased appeared used as well.

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