Implementing work-life practices in SMEs can start with something as simple as flexible lunch hours

Another SME gives staff who have to attend to clients’ queries after office hours the flexibility to break up their work day, while providing them with the equipment to set up a comfortable home office.

Ms Tang Mun Har, director at Resource Consulting, shares: “SMEs often think that introducing flexible work arrangements would increase their business costs, cause further strain to their manpower shortages, or impact their employees’ performance. But this is a misconception." Employers Ms Jacqueline Gwee and Ms Tang Mun Har believe that by taking care of their employees' well-being, they will benefit from a more engaged and productive workforce. PHOTO: MOMIn late April 2022, the Ministry of Manpower, together with the National Trades Union Congress and Singapore National Employers Federation, called for employers to permanently offer flexible work arrangements, even with the easing of Covid-19 workplace restrictions.

“One of the biggest pain points when an employee leaves is the amount of time and effort needed to train replacement employees and the consequent loss in productivity,” explains Ms Gwee. Ms Gwee, whose company turns 20 this year, echoes the sentiments: “I hope to help other business leaders see that if we can do it, so can they.”Ms Tang Mun Har, Work-Life Ambassador, and director at Resource Consulting, shares pointers to help SME leadersof Flexible Work Arrangements, Leave Schemes and Employee Support Schemes that SMEs can draw inspiration from. Other available resources include training materials, guides and policy templates.

Likewise, flexible work arrangements are a permanent feature at aAdvantage. To ensure that the senior management team is fully on board with its work-life practices, managers would discuss and align on the intent, guidelines and processes. This provides assurance to the senior management team that flexible work arrangements can be implemented effectively and will benefit the organisation.

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