Ho Ching shares story of OCBC scam victim, family lost their entire life's savings - The Independent Singapore News

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Most of the victims of the phishing scam had clicked phishing links from SMSes that were spoofed to look like they came from OCBC, with the messages appearing in the same chat history as official OCBC messages.

We understand and share the anxiety of our customers who have fallen prey to this recent SMS phishing scam which impersonated OCBC and preyed on the fears of consumers about their personal bank accounts.We have set up a dedicated team to help our affected customers through this difficult period. We have also contacted all the affected customers and are rendering assistance to them.

While most customers use the digital soft token, based on customers’ feedback, the hard token continues to be available.Our first-level investigation into this particular SMS phishing scam has revealed that victims who had fallen prey had unknowingly provided their bank account information and internet banking login credentials, including SMS OTPs, to fake websites.

 

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