F&B veterans brace themselves for new rules when dining in reopens

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The latest curbs have dealt yet another blow to eateries struggling to find their footing. Two F&B operators speak to CNA’s Heart of the Matter ...

on Monday that authorities planned to review easing restrictions in early August and potentially requiring anyone who wants to head to a restaurant, a gym or a large event to be fully vaccinated.On the one hand, both agreed the latest curbs were not unexpected. Having become used to shut-downs, their staff had a “mechanic, even automatic response” – chaining up chairs, placing stickers on tables, cancelling orders with suppliers and everyone pivoting quickly towards delivery and takeaway.

Now, with most frontline staff vaccinated and with quick testing, things are far more predictable. “But there's just no energy, there is no optimism, there was no solidarity or hope,” he confessed. For Summer Hill, the latter half of last year saw brisk business as people came out to dine when the circuit breaker was lifted, but Mr Yeoh was wary. He had one eye on closures potentially being slapped on again when cases were still rising worldwide, and clusters seeded in Singapore. So, he ploughed all his profits into reserves when dining reopened.on Jul 22 and 40 per cent of his income was slashed overnight, he had a war chest to dip into.

 

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Customer Service is one thing We in SG have to really improve upon. We could look at our neighbor Thailand who is the gold standard in terms of customer care.

I dont think those unvaccinated would want to embarass themself going into outlet and get rejected .

Less stress if there is income , money can make the world go round . Just some slight effort : ' Welcome , Vaccinated ? Have to show us pls .'

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