Cyber week sales surge hits on-time US delivery rate for Amazon van drivers

Amazon drivers had an on-time rate of 93.7per cent for the Cyber Monday week ended Dec. 7, down from 98.2per cent during the Thanksgiving week ended Nov. 30, according to ShipMatrix. This was the first year that the consultancy measured on-time deliveries for the world's No. 1 online retailer's growing logistics business.

The drivers who work for companies that deliver exclusively for Amazon did have a better on-time rate than other carriers. Cyber Monday week results were 92.7per cent for United Parcel Service Inc, 90.4per cent for FedEx Corp and 92.3per cent for the U.S. Postal Service. Amazon van drivers work primarily in well-populated urban areas and will drop off roughly 275 million packages between Thanksgiving and Christmas, more than double last year's number.

Amazon did not immediately comment on the holiday performance of the drivers, who deliver its merchandise to customer doorsteps.Nation-wide delivery firms, including UPS and USPS are forecast to deliver another 180 million Amazon packages during the holiday season, according to ShipMatrix, which has been using proprietary software to track on-time deliveries since 2013.Source: Reuters

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