COVID quarantine procedures confusing, inconsistent: Singapore residents

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'The whole thing felt a shambles,' said a 35-year-old mother who got conflicting information on whether her two children needed to be tested COVID19 Singapore

An attendee receives a nose swab as part of a COVID-19 antigen rapid test before a conference held by the Institute of Policy Studies at Marina Bay Sands on 25 January 2021.

After going for a family staycation at a hotel from 7-9 May with her husband and two children aged one and four, Elaine was notified via text on 14 May of possible exposure to a COVID case at the hotel pool. The family and their helper were then issued a seven-day quarantine order by Certis officers.

Her one-year-old son was not tested for a second time as the nurse said it was not necessary. "They told us we would be fine as long as we didn’t get a positive," said Elaine, who was informed of her four-year-old son's negative test results on 17 May. Having confined herself to her room, the mother of two was informed that Certis officers would assess her home for quarantine suitability but no one turned up. At the end of the QO, having received a negative swab result on 21 May, she interacted with her family members.

 

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