SINGAPORE: Trust. Over decades, airlines have earned the trust of travellers to bring them safely to their destination. Amid the COVID-19 crisis, the question of trust now extends to personal health.
Masks will become a feature of travel. Evidence tells us COVID-19 can be spread by people who show no signs of the disease. Wearing a mask helps to prevent the spread of the virus by people who don’t know that they are sick. Our surveys show the biggest concern is the person seated next to you. That is totally understandable.
We are rethinking boarding and disembarking to get people seated or off the aircraft more efficiently. We are simplifying service to minimise the interaction with crew. And we will ensure that people don’t congregate around the washrooms.People should also be aware of some other barriers to the spread of the virus. Everybody generally faces forward and doesn’t move around that much. And the seatback is a barrier for respiratory droplets jumping rows.
I wish that I could say with absolute certainty that there is no risk of catching COVID-19 in the cabin. There is risk in every interaction we have with other people — when shopping, working, dining or flying. What I can say though, is that we haven’t seen that risk manifest in many cases of onboard transmission.
The truth of mortality rate
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