Chicken Hotpot says it contacted customer's school NUS to check if negative review was a 'scam':
'To us this is a reasonable act. We did not misuse any of her information.' - Chicken Hotpot
Koh only found out about the merchant's actions, which might be a potential breach of privacy and data protection, when the National University of Singapore (NUS) called her on Jan. 6.While the spokesperson for Chicken Hotpot was originally hesitant to provide an official response to the Instagram post, they have since released
The post is accompanied by screenshots of CCTV footage from the store, and accused Koh of posting a"misleading" and"malicious" video.indeed contact NUS over the bad review.However, the eatery insisted that they were doing their"due diligence" to"check with NUS to ensure it (the review) is not a scam or fake account."Read more: Mothership.sg »
Guess the restaurant is a sore loser Ya sure Given how Chicken Hotpot reacted and how it is now blown up, would you eat at this restaurant? Note that this restaurant originating from Shanghai, China have multiple outlets all over Singapore. Very bad restaurant ( as in the food quality) Scam. Hahahaha! PR dept run by infants ah?
Hotpot in hot soup Very bad customer. Everything want to give bad review . Very bad PR