Can better tech make video meetings less excruciating?

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Video calls have sometimes made employees feel uncomfortable, especially those who are new to the company.

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On the other hand, video calls have sometimes made employees feel uncomfortable, especially those who are new to the company."This is not always as conducive to learning and training of younger members who aren't as confident to speak-up," says Abby Gilbert, principal researcher at IFOW. It means that good management and interpersonal skills are even more important for video meetings, she adds.

To do this, Headroom intends to constantly analyse the facial expressions of listeners on the call, among other things. However, even such broad tracking will raise concerns about systems that monitor workers, which some call workplace surveillance. Many people working from home during the pandemic have missed informal chats and the casual office milieu. It's hard to replicate that in a video meeting.

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