Dbs, Posb, Banking

Dbs, Posb

All duplicate card transactions 'successfully refunded' after glitch: DBS

All duplicate card transactions have been 'successfully refunded', any fees or charges incurred will be waived: DBS

19/6/2021 9:08:00 AM

All duplicate card transactions have been 'successfully refunded', any fees or charges incurred will be waived: DBS

SINGAPORE: All duplicate transactions made on DBS debit and credit cards have been 'successfully refunded', said the bank on Saturday (Jun 19). ...

Advertisement"We have refunded the duplicate transactions affecting debit cards, credit bards and cashline accounts. We are sorry for any undue anxiety and regret the inconvenience caused," said DBS on its website.In an update on Facebook, DBS said any fees or charges as a result of the glitch will be waived.

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"Our systems are safe, secure and uncompromised," said the bank.Customers who wish to check if the duplicate transactions have been refunded can do so through various channels, including DBS's digibank Mobile.AdvertisementAdvertisementOn Friday, multiple DBS customers posted comments on the bank's Facebook page saying that they had experienced duplicate transactions. Some said the transactions caused their bank account to fall into a negative balance.

The Monetary Authority of Singapore (MAS) on Friday said DBS had informed it of"a technical fault" in its payment processing system. The bank has been instructed to conduct a thorough investigation, said MAS. Read more: CNA »

NDP to proceed but Mindef to review scale and safe management measures: Lawrence Wong

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