SINGAPORE - OCBC Bank customers who were scammed have felt great pain, with some losing life savings that they had built up for their children and families painstakingly over the years.
In a letter to The Straits Times' Forum page, ST reader Siti Raudhah Mohd Ali said she lost $100,000 in just a few minutes. She followed the link and was sent to a page that looked much like OCBC's actual Internet banking page. She then keyed in her details including her user name and password. Her call to OCBC's hotline was routed to an automated menu for "a long time" before reaching a person, she said.
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