Having spent time both in the Philippines and abroad, overseas Filipino workers are in a good place to share with local and foreign companies the best practices they have learned.
"When I tell them that I am from the Philippines, they're happy to know that the Filipinos are at par with the best in the world," said Ernest Estrella, who serves as general manager of UMAC Express Cargo Singapore. "Aside from the hard work, it's our dedication and you know, the service that we provide to our customers in general," said Calma, when asked what lessons could Europeans pick up from Filipino nationals.
"When brought abroad and they are reintroduced to systems that are very disciplined, they can readily adapt. Filipinos are very good in learning. Filipinos are very good in adapting," said Jocson, who has nearly two decades of experience working overseas.
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