There's still stigma around being a call center agent in Philippines

A call center agent bared how people look down on workers like him despite being essential in the still ongoing pandemic.

“Beyond the confidence na meron kami, habang nagtatake kami ng call, is yung fear na baka mawalan kami ng trabaho because of the pandemic. But then ito, we deserve this,” he added. Others shared stories on how working in the industry helped them earn money for their families and allowed them to finish their studies.

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