Teleconsultation requests swamp OVP’s Bayanihan E-Konsulta resulting to tech problems

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The Office of the Vice President’s online medical consultation service was marred by technical problems after it received overwhelming number of requests from the public during its launch on Wednesda

y, April 7.

”Humihingi po kami ng paumanhin sa kaunting technical issues sa Bayanihan E-Konsulta Messenger dala po ng volume of consultations na pumasok ,” she said in a Facebook post.Robredo formally launched her latest program via Facebook Live which aims to provide medical assistance for outpatient cases, especially to those who have limited resources and access to doctors.

Those who want to avail themselves of the free consultation have to visit the Facebook page of Bayanihan E-Konsulta , click the “send message” button, and type the words “konsulta” or “tulong” to start the e-consultation process. As of Tuesday night, over 2,300 volunteers signed up for the program. The OVP has temporarily put the registration on hold, in order to focus on the onboarding of doctor volunteers and the rollout of the initiative.

 

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