Tax agencies should keep up with global trend toward flexible work — ADB - BusinessWorld Online

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Tax agencies should keep up with the global trend toward flexible work arrangements, said an Asian Development Bank economist. READ:

Cognitive jobs that require data interpretation, analysis, and creative thinking — characteristics that are prevalent among higher educated and more skilled workers — can be done from home, said an Asian Development Bank economist.

Instead of requiring onsite work to allow the effective monitoring of fiscal incentives, Mr. Khatiwada said that “tax agencies will need to create innovative ways to strengthen tax surveillance and compliance in hybrid or remote work arrangements.” Cognitive jobs that can be done remotely include product design, software development, and call center operations. Back-office operations can also be done from home, although these are at risk of automation, according to Mr. Khatiwada

, he differentiated cognitive jobs from manual jobs that cannot be done from home, such as driving a truck or waiting tables at a café.that examined 427 occupations, only 8%–10% have all tasks classified as remote; 35%–37% cannot be done remotely. The rest are a combination of onsite and remote tasks.

The pandemic hit some occupations harder than others. Service sectors such as those in food and transportation were casualties of the lockdown and physical distancing measures. So were those in manufacturing and construction who had to cope with these disruptions.

 

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