Smart boss Panlilio puts mobile customers first

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MANILA -- The new president of PLDT Inc's mobile unit said he would focus on addressing consumer complaints to reclaim the lead from rival Globe Telecom.

MANILA -- The new president of PLDT Inc's mobile unit said he would focus on addressing consumer complaints to reclaim the lead from rival Globe Telecom.

"We need to focus on what they want and what they need and we need to satisfy that and that’s the only way that we can keep them as a customer," Panlilio said in an exclusive interview with ANC's The Boss.

 

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