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Smart boss Panlilio puts mobile customers first

23.8.2019

Smart boss Panlilio puts mobile customers first

"We need to focus on what they want and what they need and we need to satisfy that and that’s the only way that we can keep them as a customer," Panlilio said in an exclusive interview with ANC's The Boss.

Panlilio, who previously served as PLDT's executive vice president and chief revenue officer, said that as Smart president he would focus on making processes more efficient, enhancing platforms to engage more with customers and transforming employee culture.

Read more: ABS-CBN News

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