As per the census of 2011, almost two percent of the total population in Nepal, which is an approximate 600,000, are people with disabilities.
This change in attitude came after Pandey took over the position of manager. He noticed that whenever the hotel hosted seminars and conferences, many people in wheelchairs had difficulty participating. “Since there were no ramps, wheelchair users had to be carried inside the halls,” says Pandey. With the help and technical guidance from Ananta R Vaidya, a California-based engineer who had expertise in accessible infrastructure, Pandey then went to make many changes in the hotel to make it wheelchair friendly.
And according to Pandey, all of these infrastructural changes and reforms did not cost them a fortune and that other hotels in the Valley can make the changes too — if they have intentions to do so. “We are constantly consulting with engineers and people with disabilities as we want to create more accessible infrastructures,” says Pandey. “At the end of the day, hotels are home away from home for travellers. That’s why it is a moral imperative for the tourism and hospitality industry to make sure they open doors for everyone including people with disabilities.”
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