Needed: A bureaucratic revolution

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“Government shall include providing a climate of minimum government regulations and procedures and specific undertakings in support of the private sector.” Don’t you just love it. Those words

should be inscribed over the entry portal of every government office. It is, believe it or not, in the preamble to a law amending the build-operate-transfer law , meant to recognize the value of including the private sector in public projects. Would that the provision be now inscribed in the heart of every public servant, too.

What is needed is to go beyond just the business dealings and cover every aspect of government service. To do that, a foundation has to be built that is a solid, cohesive, holistic IT platform upon which all government agencies can build their own IT system. One that is unique to what each agency needs, but is integrated with all other agency systems. So, for example, a customs duty evader will automatically show up as a probable tax evader, too, and be investigated.

The next president needs to appoint a visionary person steeped in a life of IT to lead the department. A secretary who is supported by a cadre of young IT geeks, and administrators who know how the bureaucracy works — and how to beat it. Public sector workers need to be trained, their skills upgraded to be competent in handling the new system. Recently, the DICT, in partnership with Microsoft, launched the Workplace Learning and Development Platform, an online learning portal that provides free ICT lessons and modules for public sector employees. It’s a good beginning that needs to be expanded to create IT-savvy graduates throughout society.

 

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