In an online Joint Congressional Energy Commission hearing, Victor Genuino, Meralco first vice president and head of customer retail services and corporate communications, said less than one percent of residential bills received in May were based on actual meter reading.May mga area po na hindi pa namin napapasukan para mag meter read dahil strikto yung area or still under local lockdown...
"We made sure that all of the employees that we sent out to do meter reading were equipped and armed with all the proper PPEs ," he said. Meralco said it will comply with the directives of the Department of Energy and the Energy Regulatory Commission, whichto reflect actual meter readings. Households with monthly consumption of 200 kWh and below in February 2020 are entitled to six monthly installments, while others can make staggered payments within four months.
The Energy department is looking into reports of sudden spike in Meralco billings, and some have taken to social media to air their concerns.
Nako ha! Kung kelan nabayadan na.. ayusin nila
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