Japan Airlines ditches ‘ladies and gentlemen’ for gender-neutral greetings

Japan Airlines said it would swap “ladies and gentlemen” for gender-neutral greetings, following other global airlines in adopting more inclusive language for passengers.

9/29/2020 3:43:00 AM

Japan Airlines said it would swap “ladies and gentlemen” for gender-neutral greetings, following other global airlines in adopting more inclusive language for passengers.

Japan Airlines said on Monday it would swap "ladies and gentlemen" for gender-neutral greetings, following other global airlines in adopting more inclusive language for

/ 08:33 AM September 29, 2020Japan Airlines flight attendants wearing face masks are seen at Paris Charles de Gaulle airport, following the coronavirus disease (COVID-19) outbreak, in Roissy-en-France, France March 16, 2020. REUTERS/Benoit TessierJapan Airlines said on Monday it would swap “ladies and gentlemen” for gender-neutral greetings, following other global airlines in adopting more inclusive language for passengers.

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Announcements at airports and on flights operated by the Japanese carrier will use the new forms of address from Oct. 1, the airline said. “Attention all passengers” and “Good morning everyone” will be among the terms adopted, local media reported.ADVERTISEMENT

Several airlines around the world have made a similar change in recognition of non-binary and transgender customers. Air Canada and European low-cost carrier EasyJet said last year they would drop “ladies and gentlemen.”“We aspire to be a company where we can create a positive atmosphere and treat everyone, including our customers, with respect,” Japan Airlines spokesman Mark Morimoto told the Thomson Reuters Foundation in an email.

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