J&T Express apologizes again after Duterte’s shut down threat

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J&T Express has apologized again to the public after President Rodrigo Duterte threatened to shut down the delivery service provider over mishandling of delivery packages.

The courier service found itself in hot water after a video, showing J&T Express staff mishandling parcels and not wearing protective gears, went viral on social media.

“Furthermore, we will cooperate with the government in any investigation that it will conduct," Chi said."We are committed to improving our services for the benefit of the public.” Alampay added the management has already sanctioned the personnel who were caught on the video carelessly throwing parcels and packages onto a van.

Chia, meanwhile, reiterated that the viral video was an isolated case and does not reflect the company's standards on the proper handling of customer shipments. “In the event that the parcel is damaged, they can be identified in our facility, be traced and accounted for either in our branches, warehouses and down to the very name of the rider who delivers these parcels to their recipient,” Alampay said.

 

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It happens with other courier companies when you have your backs turned. It the attitude of the workers, not the company alone.

Sorry sorry or sorry you got caught

wow, national issue!

i'm not defending j&t by any means, but to people who keep saying they should just shut down: 1. naniniwala talaga kayong j&t lang ang ganyan? ulul. hindi pa lang nahuhuli yung iba 2. during ecq up to now, j&t lang ang courier na functional (lahat ng natanggap niyong galing ...

Wow. Sobrang importante nito para mismong Presidente ng bansa ang umasikaso pa. Mukhang importante yung change ng name ng NAIA at issue ng ABS. Covid low priority na lang yan yata!

I never had any problems w/ J&T. And, if in case, I’ll have a problem, I know how to hit the Shipping Option Button, or Chat w/ Seller — to get another courier to deliver my order.

Sack your people. Get new ones and train them well. Simple lang naman yang trabaho nila. If they can't do it properly, they don't deserve to be there. Yung threat nung matandang ulyanin, para daw Yung sa crony nyang si Dennis Uy. Competitor Kasi kayo eh.

i shut down na yan ng di pamarisan

Shut them down sorry isn't enough, so that won't happen again

Didn't they just threaten those who exposed their wrong?

Pag siya ang nagkakamali OK lang pero pag ordinaryong manggagawa, shut down kaagad. Wala kang habag sa mga taong naghahanapbuhay para may makain lang ang pamilya.

Nasaan na yung astig astigan nyo JNT 🤣

Nakakaasar naman kase talaga, biruin mo naka home quarantine tayo tapos sa kanila lang tayo aasa para makuha yung goods naten. Then ganon gagawin nila?

Ang tapang talaga ni tatay donggi kapag may kapalpakan ang mga Pinoy pero pag chekwa lahat sa knya walang bahid dungis. Besides yan talaga inuuna noh ngayong pandemya.

What happened tothis?

I thought they were going to tale action against those people who spread the video of the packages being tossed into the truck? What happened to all that hubris?

ganun b dapat? pag sinabi ng amo dapat babow ka agad? parang alipin ganun?

The other day they were threatening to sue those who bash and post about them... anong drama nila now jandtexpress close it down!

pero in all honesty lang ha, goods naman narereceive kong parcel from j&t at mababait rin riders nila (riders ba tawag don? basta yon)

kalaban kasi ng 2GO choz,,,

Sana mas matapang tayo sa China na nambabangga ng mga Pinoy Fishermen, sa DOH na ang daming palpak, sa mga nasa gov’t na nangunguna sa paglabag ng health protocols...

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