As the COVID-19 pandemic continues to affect the nation, Globe Telecom is maximizing its digital channels to sustain good customer experience amid the uncertain times.
Globe Postpaid and Prepaid customers can use the GlobeOne app to track real-time data usage, subscribe to the latest promos and content offers, pay and manage bills, buy regular load and reload retailer wallet, check and avail roaming promos, and get help with account and service-related concerns. Globe At Home postpaid customers can use the same app to view and pay bills online, track data usage, upgrade plans, and get tech support and help with other account-related concerns.
Globe’s chief customer experience officer Rebecca Eclipse highly encourages the use of these apps for Globe customers without becoming dependent on manpower support in the telco’s customer service operations.
enjoyGLOBE Bwisit
enjoyGLOBE Parang di naman.
enjoyGLOBE Asan na yung 'good experience' nyo enjoyGLOBE ?
enjoyGLOBE Good experience
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