“From Day 1, that’s been part of the training. Don’t take anything from granted. Be vigilant and know the symptoms. Be objective at all times.”
“One one hand, there is a sense of anxiety, concern and urgency on all fronts. Our staff are considered disaster workers, many of them are continuing to provide essential services to those in need. On the other end, my staff remain committed to continuing their work and serving the clients: the passion and commitment is stronger than ever.”
Duty calls people in the health, finance, and law enforcement arenas to be at their stations and fulfill the job they are mandated by their license, certificate or oath. “There’s clearly some anxiety and concern among employees. Some question why the bank still has to be open when other businesses are mandated to close. Staff feels that their health and safety is at risk by staying open. Transactions and client traffic have decreased, as many people heed the states warning of isolations and social distancing.”
A therapist with the Kaiser Child Psychiatry Department for 21 of her 35 years in the profession, Santiago herself has had to familiarize with alternative tools to help her clients. Sylvester has been attending conference calls with state and county officials to get an accurate view of the situation to share with the public.
Sylvester is able to work from home while staff performs administrative duties, he said in recognition of the town personnel.
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