The management of Farmers Plaza issued on Wednesday an apology to Gretchen Diez, the transwoman who was discriminated inside the mall after she was barred from entering a women’s comfort room.
“We assure the aggrieved party and the public that we are looking into the matter, and will take appropriate action,” Abogado added. “None of these actions had been relayed beforehand to the management, nor did we have knowledge of the same as it was happening, for us to do something about the matter,” she clarified.
The mall’s statement was issued a day after Diez was stopped by a janitress to use the women’s restroom and insisted that she use the men’s comfort room instead. It was seen in the video that some security and maintenance personnel of the mall continued to argue with Diez and prevented her to take a video inside the office.
While Diez accepted the written apology, she said that her camp will continue to file complaints against the mall management for violating the city’s anti-discrimination ordinance.
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