said that their online users or clients also grew following the travel restrictions imposed in March.
She also noted that the bank recently made an investment to improve the security of its customers such as “upgrades to its firewalls for improved monitoring of transactions, and self-service tools such as its social media and customer hotline.” “Everyone learned how to buy their essentials online, pay their bills online, and all of those shifts. Thankfully, we have developed these products for the convenience of people not leaving their homes to do things, and in this particular situation, that’s exactly what was called for,” she said., cited a recent study that in Southeast Asia, there are 40 million users who connected to the internet in 2020. This was four times more than in 2019.
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