"Good faith criticism helps us get better, but my view is that we are seeing a coordinated effort to selectively use leaked documents to paint a false picture of our company," Zuckerberg said."The reality is that we have an open culture that encourages discussion and research on our work so we can make progress on many complex issues that are not specific to just us."
But despite all the bad headlines, the company reminded investors on Monday that it continues to be a money-making machine. Facebook is no stranger to PR crises. And in most cases, Facebook's business has continued to chug along at a healthy clip despite outcry from regulators and the public. "We've been open about the fact that there are headwinds coming and we experienced that in Q3. The biggest is the impact of iOS 14 changes," COO Sheryl Sandberg said on the company's earnings call Monday."As a result, we've encountered two challenges: one is that the accuracy of our ad targeting decreased, which increased the cost of driving outcomes for our advertisers, and the other is that measuring those outcomes became more difficult.
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