Mobile analytics company OpenSignal points to improvements in the Philippines’ mobile video experience over nearly two years, from the third quarter of 2018 to the first quarter of 2020.

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In its report on Wednesday, September 30, OpenSignal explained video experience as an attempt to quantify the quality of video streamed to mobile devices. To do this, they measured real-world video streams over the networks of local telecommunication operators Smart and Globe.

According to its analysis, video experience rose from 35.8 points out of 100 as reported in Q3 2018 – a poor rating – to 46.4 points in Q1 2020 – now classified as a fair rating. This dipped slightly when the pandemic hit, however, but was still fair at 43.5 points as of May 2020.

On the operator level from Q3 2018 to Q1 2020, Globe’s video experience rose from 29.2 points to 40.9 points, Smart, meanwhile, increased from 42.4 points to 53.5 points.

Improvements to latency experience

OpenSignal also looked into the country’s latency experience – the amount of delay experienced when connecting across an operator’s networks as measured in milliseconds (ms). In this case, a lower latency score is better.

Calling it a “favorable decline,” the country’s average latency based on reports dropped from 75.4 ms in Q3 2018 to 60.6 ms in the 90 days commencing May 1, 2020.

Globe users average latency improvements of about 15.8 ms between Q3 2018 and the last quarter that included pre-COVID-19 data. On Smart’s side, there was a more modest improvement of around 12.7 ms.

The full report is available here. – Rappler.com