A Subscriber Group has beckoned on telecommunications operators in Nigeria to make rural telephony a priority in 2022.
Indeed, last year, the Executive Vice Chairman, Nigerian Communications Commission , Prof. Umar Danbatta, said there were still some 114 access gaps in the country, where some 25 million Nigerians were yet to enjoy telecommunications services. The ATCIS President also urged the operators, especially MTN, Globacom, Airtel and 9mobile to improve their customer service operations, stressing that subscribers’ complaints should be treated with all urgency.
Earlier in the year, the President, National Association of Telecoms Subscribers of Nigeria , Deolu Ogunbanjo, said because the network is expanding, quality of service has not been addressed.
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