As part of efforts to expand the digital banking space in the country, Branch, a leading digital finance app that offers value to both the excluded and underserved population in the financial services delivery sector, has proffered more efficient ways to access and complete financial transactions outside physical structures.
Branch said: “This is the case, not just due to widespread poverty in the country, but also because the processes required to access their bank’s services such as loans are just too stressful and complicated for most middle and low-income earners. This category of the population, who are most in need of supportive banks in their businesses and personal finances, are made to crumble under the weight of hidden charges, incessant deductions, money transfer limits and errors in basic transactions. To top this, they lose precious hours in traditional bank branches whenever they try to resolve an issue.
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