NAIROBI, Kenya, 27 September 2022 -/African Media Agency/- How do you bring consistency and improve decision-making at an organisation where more than 50 factories each operate on their own disparate systems with little to no integration? For one of the largest tea-producing organisations in the world, the answer rested in a total transformation of its end-to-end systems.…
“We wanted a solution to bring all our factories into a single system that would improve every aspect of our operations, from production planning and quality management to sales, distribution and payroll,” says KTDA CEO Wilson Muthaura. “This was no mean feat since there are more than 600,000 farmers paid every month for green leaf supplied as well as over 10,000 employees working across the organisation.
In late 2021, KTDA revised its monthly green leaf payment timelines to the first week of the following month. Payments for deliveries had previously been made on the third week of the following month. The change, aided by efficient payment processing through SAP, translated to faster access of farmers’ cash to meet their daily needs and align the payment to farmers’ monthly obligations.
“SAP has digitally transformed the KTDA business and made it technologically ready to adopt any future solutions that would further enhance business efficiencies. The wealth of data generated is important in decision making and forecasting,” says KTDA Management Services Managing Director Julius Onguso.
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