Irukera: Silently achieving a crucial mandate at FCCPC, By Adebisi Adeyemi

By January 30, it would be three years since Babatunde Irukera has been in the saddle as the Executive Vice-Chairman and Chief Executive Officer of the Federal Competition and Consumer Protection Commission .

My first experience involved my banker, one of the biggest second-generation banks in Nigeria, with whom I operated a savings account. To my surprise, because of the huge volume of transactions that passed through the account, the bank unilaterally converted my savings account to a current account without seeking my approval. It also started charging me COT, apparently to earn fraudulent revenues from my account.

It is surprising because he assumed control of the agency just about its mandate was widened to incorporate more responsibilities. Yet he has been able to make the then almost toothless ‘consumer and business protector’ active and prompt in responding to its responsibilities. These are being done without making noises unlike before when the few achievements of the then CPC was always celebrated with noises.

He was also an advisor to the Nigerian Civil Aviation Authority in the area of its role in sector consumer protection, in which he led the initiative in developing key aviation consumer protection regulations, including the Passenger Bill of Rights; instituted a comprehensive regulatory and parliamentary investigation into anti-competitive behaviour by foreign airlines.

Its Surveillance and Enforcement are sometimes triggered by the need to be preemptive in its activities, using unscheduled and random visits as well as scheduled and targeted inspections to prevent violations and ensure enforcement. Its activities are mostly based on intelligence gathering. It also published Guidelines and Advisories on products in the market and restrictions on consumption or use.

The FCCPC has also been quick to wield the big stick on service providers, including suspension of operations whenever a reasonable suspicion of illegal activities has been established. This move is usually to ensure thorough open investigations into the allegations against the respective service providers and manufacturers. Some of these are carried out by FCCPC on its own or with other general regulatory agencies and industry regulators.

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