Finding capable, experienced hires in Nigeria challenging – OPay boss - Punch Newspapers

The Managing Director and Country Manager for Opay Nigeria, Iniabasi Akpan, in this interview with Sami Olatunji, talks about financial inclusion and the challenges of fintechs in Nigeriawould you regard as the gap in financial coverage and inclusion for Nigerians, especially those in rural areas?

These are people that are considered unbanked or have no access to financial services. Relative to several other African countries like Kenya, South Africa, and Rwanda, there is still so much work to be done to address gaps in financial coverage and inclusion in Nigeria.In the last 10 years, Fintechs have brought significant innovation to the banking and payment ecosystem in Nigeria.

In 2020 alone, Fintechs accounted for 44 per cent of total startup funding deals and leading experts project that the Fintech industry in Nigeria has a GDP potential of $50bn and can attract an additional investment of up to $3bn or more boosting the economy and delivering long-term economic impact.The Nigerian business environment is full of so many opportunities but very challenging.

Additionally, finding capable and experienced hires in Nigeria is quite challenging due to the state of our educational system and the brain drain Nigeria has suffered over the years. The insecurity challenges have also exacerbated the problems in the business environment, making it unsafe to travel across Nigeria as it was in the past hence it is challenging to develop and deliver access to financial services in some parts of the country.

I heard the sack anyhow there and give unrealistic targets is it really hard finding the experienced hands or people get there and find out it has really disappointed customers

I employed a secretary who couldn’t type on a computer ..........

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