I am a senior reporter for the Forbes breaking news team, covering health and science from the London office. Previously I worked as a reporter for a trade publication covering big data and law and as a freelance journalist and policy analyst covering science, tech and health.
Fast food giant McDonald’s was hit by an outage Friday, throwing the popular chain into disarray mostly across Europe and Asia Pacific as the systems failure forced it to shut stores and suspend orders through its app.Friday after a systems outage prevented orders from being taken, the company said, with most or all of stores in the U.K. and Australia having reopened.
The system failure appeared to have affected customers in areas around the world including Australia, New Zealand, Japan, Hong Kong, the U.K., Sweden, Germany, Austria andthe company is aware of “a technology outage impacting our restaurants” and is working to resolve the issue “as soon as possible.”
It is not clear what caused the outage or when systems will completely return to normal but the company’s British entityIt’s not clear if, or to what extent, the outage has impacted McDonald’s’ U.S. operations. The timing of the outage would minimize disruption in the U.S. but there are indications the country’s stores are also affected and there areof outages or issues on the McDonald’s app across the country on Downdetector, a site that monitors the status of various digital services.
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